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Windows Vista, Basic troubleshooting



After installing the game on a Windows Vista system and trying to run it for the first time, you are likely to get a message similar to:

This program has known compatibility issues

To fix this please patch the game using the latest patch.  You can download and run the stand-alone patch from our patches page at http://www.blizzard.com/patches.  You will only need the latest full patch for the game.  This will contain all previous information from previous patch updates.

Our games will only work correctly when run with an administrator account.  To do this with Vista, please Right-click on the game icon and then select Run As Administrator from the pop-up menu that appears.  This will allow the game to run in Administrator mode.

If that does not allow you to run the game, please make sure you set the game to Windows XP SP 2 compatibility mode.

1. Right click on the Game icon.
2. Select "Properties"
3. Click on the "Compatibility" tab
4. Select "Windows XP SP2"
5. Click "OK"

If you are still having problems after performing these steps, please contact Technical Support for further assistance.



Solution ID: 22661Article URL:

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