Are you receiving a message saying: "Error Decompressing Sprite"? (PC)
If you experience a crash error resulting in the message "Error Decompressing Sprite", please try the following steps:
Uninstall Game:
- Uninstall your original Diablo II by going to Add/Remove Programs in your Control Panel.
- Check the old Diablo II folder on your hard drive and make sure it is fully deleted. If you still see a Diablo II folder please delete it and all of its contents. Make sure that you have backed up any single player character files that you wish to keep.
Instructions for Windows 95/98/Me users:
Enable/Disable DMA and Sync Data Transfer:
- Right click on the My Computer icon and select Properties.
- Select device manager and double-click CD-ROM.
- Select your CD-ROM drive and click on Properties.
- Click on the Settings tab.
- Try checking or unchecking both DMA and Sync data transfer.
- Click ok/close until the system properties Windows are all closed.
- Note: Some drives require DMA to be enabled. If your CD-ROM drive has problems after disabling DMA, then recheck the DMA option and reboot your computer.
Disable Auto-Insert notification:
- Click Start, point to Settings, and then click Control Panel.
- In Control Panel, double-click System.
- On the Device Manager tab, click the PLUS SIGN (+) next to CDROM to expand the branch.
- Click your CD-ROM drive, and then click Properties.
- On the Settings tab, click to clear the Auto Insert Notification check box.
- Click OK, and then click OK again.
- Close Control Panel, and then restart the computer.
NOTE: If you disable Auto-Insert Notification, your programs can no longer start automatically.
Reduce the CD ROM drive caching:
- Click Start, point to Settings, and then click Control Panel.
- Double-click System.
- On the Performance tab, click File System.
- On the CD-ROM tab, move the Supplemental Cache Size slider to the Small position.
- In the Optimize Access Pattern For box, click No Read-Ahead.
- Click OK, and then click Close.
- When you are prompted to restart your computer, click Yes.
Instructions for Windows 2000/XP users:
Select DMA if available:
- If you are not logged on as an Administrator please log off and log on using an Administrator account.
- Open the System Control Panel.
- Open the Device Manager under the Hardware tab.
- Double-click the IDE ATA/ATAPI Controllers category.
- Click on the Settings tab.
- Next, double-click each IDE channel that is present and make sure that DMA if available is selected under the advanced settings tab.
- Reboot your computer.
Install Game:
- Perform a full install of Diablo II (don't install the Expansion yet).
- Manually copy the D2Data.mpq file from the Diablo II Install Disc and the D2Char.mpq file from the Diablo II Play disc into the Diablo II folder on your hard drive.
- Right-click on the files (D2char.mpq and D2Data.mpq) that were copied to your game folder and select properties. Near the bottom, you will find a box that says read-only. If there is a check mark in the box, uncheck it.
- Reinstall Diablo II: Lord of Destruction.
- Install the latest patch from
http://www.blizzard.com/patches/.
If this error persists please email
support@blizzard.com the d2#####.txt file from your Diablo II folder. The information in this file will help us to better troubleshoot the issue you are experiencing.
Solution ID: 20740Article URL:
