Are you receiving a message saying: "Error 0x00000005: Access Denied"? (PC)
Enable/Disable DMA and Sync Data Transfer (Windows 95/98/Me):
- Right click on the My Computer icon and select Properties.
- Select device manager and double-click CD-ROM.
- Select your CD-ROM drive and click on Properties.
- Click on the Settings tab.
- Try checking or unchecking both DMA and Sync data transfer.
- Click ok/close until the system properties Windows are all closed.
* Note: Some drives require DMA to be enabled. If your CD-ROM drive has problems after disabling DMA, then recheck the DMA option and reboot your computer.
For Diablo II without Expansion ONLY:
Manually copy the file D2Char.MPQ from the Diablo II "Play Disc" into the Diablo II folder on your hard drive.
Disable Auto-Insert notification (Windows 95/98/Me):
- Click Start, point to Settings, and then click Control Panel.
- In Control Panel, double-click System.
- On the Device Manager tab, click the PLUS SIGN (+) next to CDROM to expand the branch.
- Click your CD-ROM drive, and then click Properties.
- On the Settings tab, click to clear the Auto Insert Notification check box.
- Click OK, and then click OK again.
- Close Control Panel, and then restart the computer.
NOTE: If you disable Auto-Insert Notification, your programs can no longer start automatically.
Reduce the CD ROM drive caching (Windows 95/98/Me):
- Click Start, point to Settings, and then click Control Panel.
- Double-click System.
- On the Performance tab, click File System.
- On the CD-ROM tab, move the Supplemental Cache Size slider to the Small position.
- In the Optimize Access Pattern For box, click No Read-Ahead.
- Click OK, and then click Close.
- When you are prompted to restart your computer, click Yes.
If this error persists please email
support@blizzard.com the d2#####.txt file from your Diablo II folder. The information in this file will help us to better troubleshoot the issue you are experiencing.
Solution ID: 20739Article URL:
