Are you getting a 'blue screen' when you try to start Diablo 2? (PC)
Systems which receive a "Blue Screen" error message when attempting to launch Diablo II may be infected with the Windows CIH virus. This virus is one of the more common ones found in applications downloaded off the internet or other external locations.
Please make sure that you are using the most current update for your virus detection software. In some cases it may be possible that your virus detection software cannot detect it (see below). If the virus is detected, you will want to clean the infected files, not delete them. Deleting the infected files could cause serious problems with your system. After you have cleaned those files, the programs that were infected must be re-installed in order for them to work properly.
If your virus detection software is not able to detect or clean the infected files, or if you do not have any virus detection software, please visit our
Computer Security page for a list of free and trial version software.
NOTE: Reformatting your hard drive may not get rid of the CIH virus.
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